Gerald Fried Packaging & Display Co., LLC
Ordering, Terms, Charges, etc.

TO PLACE AN ORDER
Our customer service professionals are available daily from 8:00 am to 5:00 pm Eastern Standard Time to assist you in placing your order toll-free at 1-800-828-7701. You may also order 24 hours a day online at gfried.com or fax your order to 1-716-692-5458. For large quantities or special requests, it is always best to call for assistance.

TERMS
Our terms are net 30 days on all rated accounts. Unrated accounts may be processed quickly using Visa, MasterCard or American Express. If you are interested in establishing a credit line, applications for 30-day credit terms may be submitted, however, may take 2-3 weeks to process. Please call our credit department for details.

SERVICE CHARGE
A service charge of 1.5% per month (18% per annum) will be assessed on all past due accounts.

SHIPPING
All shipments are F.O.B. plant of origin, using the carrier of our best judgment unless a specific carrier method is requested.

MINIMUM ORDERS
We will gladly fill any size order; however, a fee of $10.00 will be added to any order under $100.00.

RETURN OF GOODS
Blank orders may be returned or exchanges, but returned orders are subject to a 20% restocking fee.

All display orders are custom made in your specified fabric and color to suit your individual needs. For this reason, these items as well as customized items (printed, foil stamped, debossed, etc) are not returnable unless defective.

All claims must be submitted and approved within 30 days from receiving your order. Shipping charges are non-refundable.

HOT STAMPING OR DEBOSSING PRINTING CHARGE
There is a printing charge of $0.12 per item with a $40.00 minimum per order. There is a one-time die charge of $50 for a die up to 9 square inches. Dies larger than 9 square inches will incur an additional charge of $3.00 per additional square inch.

INK SUBLIMATION SURCHARGE
There is a printing charge of $0.35 per item with a minimum order of 144 pieces. There is no die charge.

ARTWORK REQUIREMENTS
Artwork must be submitted by email to art@gfried.com in EPS vector format with all fonts saved as outlines. Only black and white images (no halftones) will be accepted for hot stamping. If we need to improve your artwork, a $75.00 per hour labor charge will apply.

Gerald Fried Packaging & Display Co., LLCOrdering, Terms, Charges, etc.

Gerald Fried Packaging & Display Co., LLC
Ordering, Terms, Charges, etc.